MSP

What We Deliver

Our Services

Managed IT, cybersecurity, Microsoft 365, backup, and strategic IT consulting — delivered as your complete technology department or alongside your existing team.

01

Managed IT Services

Your complete IT department — without the overhead of building one in-house.

We take ownership of your entire IT environment — monitoring, support, patching, security, and vendor coordination. You get a full IT team without the cost of hiring, managing, or retaining one.

What's Included

  • Unlimited help desk support (remote and on-site)
  • 24/7 endpoint, server, and network monitoring
  • Patch management (OS and third-party)
  • Antivirus and endpoint protection
  • Asset management and hardware lifecycle tracking
  • Vendor management (single point of contact)
  • User onboarding and offboarding
  • Monthly reporting and environment review
02

Co-Managed IT

Extend your internal IT team without replacing them.

Some businesses have an internal IT person or small team — but they need backup. Co-managed IT gives your team access to our engineers, tooling, and capacity without disrupting existing workflows.

What's Included

  • Escalation support for complex technical issues
  • After-hours and weekend on-call coverage
  • Vacation and leave coverage for internal IT staff
  • Project assistance (migrations, deployments, upgrades)
  • Access to full engineering team
  • Shared tooling and platform access
  • Defined scope and escalation paths
03

Microsoft 365 Management

M365 properly configured, secured, and managed — not just provisioned.

Microsoft 365 is far more than email. We configure, secure, and manage your entire M365 environment — from user accounts to compliance policies — so you get the value you're paying for.

What's Included

  • User onboarding/offboarding (accounts, licensing, email)
  • Exchange Online configuration and email hygiene
  • Microsoft Teams setup and governance
  • SharePoint and OneDrive administration
  • Licensing management and cost optimization
  • Security configuration (MFA, conditional access, secure score)
  • Microsoft 365 backup (mailbox, SharePoint, OneDrive)
  • Email security and anti-phishing protection
04

Cybersecurity

Layered protection for your business — not a single tool and a checkbox.

Security isn't a product — it's a practice. We layer endpoint protection, email security, monitoring, and user training into a coherent security posture that fits your risk profile and budget.

What's Included

  • EDR endpoint protection (managed)
  • Threat monitoring and alerting
  • Security awareness training for staff
  • Email security and anti-phishing
  • DNS filtering
  • Dark web monitoring
  • Incident response support
  • Security policy and baseline hardening
05

Backup & Business Continuity

If your data disappears tomorrow, we already have it.

Backup is only as good as the last tested recovery. We implement a 3-2-1 backup architecture, test restores on a defined schedule, and document your recovery procedures so you know exactly what happens when something goes wrong.

What's Included

  • Daily backups of servers, workstations, and cloud data
  • Offsite and cloud-based copies (3-2-1 rule)
  • Tested recovery — not just backup confirmation
  • Defined RTO and RPO per your requirements
  • Ransomware-resilient backup architecture
  • Business continuity planning documentation
06

Strategic IT Consulting

Technology decisions that align with your business goals.

You shouldn't need to be a technology expert to make good technology decisions. We provide vCIO-style advisory, annual IT roadmaps, and QBRs with real data so you can plan and budget with confidence.

What's Included

  • Annual IT roadmap and budget planning
  • Vendor selection and contract review
  • Technology refresh cycles and lifecycle planning
  • Project scoping and management
  • vCIO-style advisory
  • QBR (Quarterly Business Reviews) with data and metrics

Not sure which services fit your situation?

Book a free IT assessment. We review your environment and give you a clear recommendation — no pressure, no obligation.

Book Free Assessment